Service update

Important changes to Gift Card Exchange

From Monday, 2 November 2026, Gift Card Exchange will no longer sell gift cards or accept payments.

Existing customers can continue to sign in and access their accounts up to and including Monday, 30 November 2026.

From 2 November 2026

Gift card sales and website payments stop.

Until 30 November 2026

Existing customers can still sign in and access accounts.

Before the website closes, we encourage you to:

  • review the gift cards currently held in your GCX wallet;
  • download and securely save your gift card details;
  • complete any activation or redemption steps shown for each card; and
  • check the expiry date and terms applicable to each card.

Where available, gift cards in your GCX wallet can also be added to Apple Wallet or Google Wallet.

The website, including online account access, will close at the end of Monday, 30 November 2026. This is the closure date for website access and is not a new expiry date for your gift cards.

Support after the website closes

After the website closes, our support team will remain available by email for enquiries about existing accounts and gift cards at:


We aim to respond within 2 business days. If you experience any difficulty accessing or downloading your gift cards, please contact us before 30 November.

We apologise for the inconvenience and thank you for your understanding.

Kind regards,
The Gift Card Exchange Team